FAQ's
Hopefully if you have a question that needs answering you will find it here. If not please email us at info@pilola.co.uk and we would be happy to help you.
Techcushions
What is a Techcushion?
A Techcushion is a pyramid shaped cushion or pillow that is the perfect rest for your phone, kindle, iPad or tablet. The Techcushion’s wedge shape design provides a hands free soft and sturdy holder for your iPad or phone which is firm enough for you to use the touch screen functions with a comfortable viewing angle when placed on any surface. No more wrist ache which trying to hold your iPad or kindle in just the right position, leaving both hands free to work or read.
What size do I need for my device?I now make Techcushions in 3 sizes to suit any device. To help you select the perfect Techcushion for your needs here is a breakdown of each size and my recommendations:
Small Techcushion - Use this one for any size smartphones but it's a bit small for the plus size phones.
Medium Techcushion - If you have a plus size phone choose this one. Also great for the iPad mini, kindles and other similar e-readers.
Large Techcushion - Perfect for iPads and other small tablets.
Dimensions:Small W11cm, D16cm, H10cm
Medium W16cm, D21cm, H14cm
Large W21cm, D25cm, H18cm
Do you make custom orders?
If you have a special theme in mind for a Techcushion for a birthday gift for someone etc do email me on info@pilola.co.uk If I can find what you are looking for I can make a special one just for you. This may incur an extra cost to cover that special fabric. Recently I have made elephant Techcushions as well as golf, american football and flags.
Crochet Kits
Are your crochet kits suitable for a complete beginner thinking about trying crochet for the first time?
Yes. We have designed these kits to help beginners learn to crochet by rewriting the instructions long hand with better descriptions explaining the method. Once they get more confident they can transition to following standard crochet coded patterns.
Do you do follow on designs for more confident crocheters?
Yes. Once you have mastered a few of the beginner kit patterns we have included in the range a couple of designs that are more difficult which introduce different stitches and elements of crochet.
Are your kits available in different sizes?
Yes. Our crochet kits are available in 2 sizes. The snack kits are smaller designs and quicker to complete giving confidence to a beginner. We have also designed larger kits for those who want to try a bigger project.
Yes. We have included in the kit everything you will need to complete the design including: instructions, yarn, fluff, stitchmarkers, eyes, needles and more. All you will need is a pair of scissors.
3D Printed Models
What are the models/creatures made from?
Can I eat it?
Are they suitable for children to play with?
How durable are they?
Do they do make them yourselves?
How long does it take to print a creature?
Can I buy a creature in a different colour or size?
Can I buy your products in a shop?
You can purchase all our products here on the website and at pop up shops at local events. For more info about pop up shops see our instagram page for future dates.
https://www.instagram.com/pilolauk/
We do have a selection of our products in the following shops:
Stitchery Do
Denmark Street, Wokingham
https://www.facebook.com/groups/534159443282000
Stitchery Do stock our Techcushions and Crochet kits
Two Black Sheep
Previously in Wallingford the lovely Cathy has now moved to Harlech in North Wales. She has a small selection of Techcushions. To find out more see her Instagram page.
Instagram: https://www.instagram.com/twoblacksheep.shop/
We are always looking for new stockists so if you are interested in stocking our Techcushions on either a consignment or wholesale basis do email me at sue@pilola.co.uk to have a chat.
How much is delivery?
For further details see the delivery page:https://pilola.co.uk/pages/delivery-and-returns
What do I do if i want to return an item?If you want more details on how to return an item see:
https://pilola.co.uk/pages/delivery-and-returns
Do you have a Privacy policy?
Please look here for our Privacy policy:
https://pilola.co.uk/policies/privacy-policy
Hopefully I have answered all your questions. If not please contact me on info@pilola.co.uk and I will be happy to help you.